Refund Policy
Refund Policy / Returns
We, at By the Sea Soap Shoppe, have never yet had anyone request to return a product.
But if you would like to return a product, you have thirty (30) days to do so. This allows time for you to receive the product, try it and then return it if you'd like.
However, honestly, I'm more inclined to say, "Keep the product, let us know you don't like it, we'll return your payment by e-transfer within 3 days of receiving your request, and you can always give away the product to someone else - who, honestly, will probably like it."
Does that work for you? It works for us!
Thanks, Dennis and Teresa