Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
If you purchased items that were not manufactured by us, if returning, please send them to us rather than to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Teresa@wowzzer.ca.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 680 Duvar Rd. R R 2 Bloomfield Station Prince Edward Island CA C0B 1E0.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping To return your product, you should mail your product to: 680 Duvar Rd. R R 2 Bloomfield Station Prince Edward Island CA C0B 1E0
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Always the Favourite! Luscious Lavender
And this is the time when Dennis tries out new scents and colours.
Last year was the first year we made Potato Soap.
In case you’re wondering, no, there are no mashed potatoes in our soap.(and yes, I have been asked that!)
What we do is boil potatoes in water, and we use that potato water in the soap rather than distilled water.
You already know that you should ALWAYS save your potato water so that you can use it in soups, gravies and smoothies, but did you know it’s good for your skin as well? It is.
Last summer, we offered Tea & Ginger Potato Soap with a mild, delicate scent, Sandalwood Potato Soap and Raspberry Potato Soap.
We are adding Lavender Potato Soap, Blueberry Potato Soap, and we even found a fragrance oil for the third one – French Fry Potato Soap! I bet you can’t wait to try that one!
There are a few more in the works, so we’ll keep you posted.
Have a good rest-of-your-February, and don’t forget, it’s leap year this year!
See you soon, Dennis and Teresa
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